Privacy Policy
Last updated: January 2026
Introduction
rydlnk ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our ridesharing service.
Information We Collect
We collect information you provide directly to us, including:
- Name and contact information (phone number, email)
- Location data for pickup and dropoff points
- Schedule information for ride matching
- Payment information (processed securely via Stripe)
- Communications between riders and drivers
How We Use Your Information
We use the information we collect to:
- Match riders with drivers based on compatible schedules and routes
- Process payments and payouts
- Send notifications about your rides
- Improve our service and develop new features
- Respond to your requests and provide customer support
Information Sharing
We share limited information between riders and drivers to facilitate rides. This includes first name and pickup locations. We never share your exact home address or phone number directly - all communication happens through the app.
SMS Communications
By providing your phone number, you consent to receive SMS messages from rydlnk for account verification and ride-related notifications. Message frequency varies. Message and data rates may apply.
- Reply STOP to opt out of messages at any time
- Reply HELP for assistance
- We do not send marketing or promotional SMS messages
Your phone number will not be shared with third parties for marketing purposes. For support, contact us at support@rydlnk.com or visit rydlnk.com/contact.
Data Security
We implement appropriate technical and organizational measures to protect your personal information. Payment information is processed securely by Stripe and is never stored on our servers.
Your Rights
You have the right to access, correct, or delete your personal information. You can update your profile in the app or contact us to make changes to your account.
Contact Us
If you have questions about this Privacy Policy, please contact us at privacy@rydlnk.com.